Frequently asked questions

MORNING SESSIONS

How do I go to the morning session


In order to join the morning session, all you need to do is use your login details to access the conference day website. When you join you just need to click the play button and then sit back and enjoy.




Can I rewind it or pause it?


No, but all delegates will be given access to the conference content for 30 days following the day, so you can catch up on anything you might have missed.





AFTER THE CONFERENCE

What are the next steps to staying linked in, being a movement, a network?


Following the conference day we are very keen to make sure you stay linked in and to support you as you take forward some of the content of the day in your own context. Therefore, our aim is to produce high quality content on Multiplying Disciples, Multiplying Churches and Multiplying Networks going forward, which will be updated regularly on CCX.media. We also offer a number of on-line interactive courses on Planting, Growth, Estates and Pioneering. Please visit www.ccx.org.uk/ccx-media to find out more. Please visit www.ccx.org.uk for more information on how we can support you on your multiplication journey. We would love to hear from you and hear your church planting stories. Do keep in touch with us on conference@ccx.org.uk.




How can I view conference material after the conference day?


All the conference talks & seminars will become available on the CCX learning platform after the conference by subscribing to CCX.media for a month’s free trial.





INTERRUPTIONS

Can I hop in and out of the programme if I get called away (e.g. childcare)?


Yes, you will not be visible at any time, and will easily be able to come and go. For any talks that you’ve missed, sign up to CCX.media during the conference, at the bottom of the webpage.





INTERACTING

How do I ask a question?


Morning: You can ask a question by using the link on the conference page to the MultiplyX Facebook group (scroll to the link beneath the main conference window to find the Facebook link). Please post your questions here throughout the day and then continue the conversation after the conference. This group will be open from Friday, 19 June offering the opportunity to keep the conversations going long after the conference is over. Afternoon: Choose your seminar and interact within each individual Seminar through Q&A and chat sections on Zoom, available through the Zoom link (full details are given in your sign up email) .




I don’t have facebook, how do I ask a question?


The most direct route to ask a question of the morning panel is via the Facebook group, but if you don’t have a Facebook account, why not select an afternoon seminar related to your question and post your question in the Q&A section of the Zoom webinar? To interact this way, select ‘interact & view’ within the seminar you have chosen to attend.




How do I interact during the morning session?


There is a link on the conference page to the MultiplyX Facebook group. Post your questions here throughout the day and continue the conversation after the conference.




What’s the Facebook Forum?


The MultiplyX Facebook group is open from the morning of Friday, 19 June, as a place where you can ask questions related to Church Planting and to interact with others over the conference content. Questions posted will fuel the discussion of the morning session panel.




Who will be answering my question?


The MultiplyX Facebook group is open to all delegates and hosted by staff from the Gregory Centre for Church Multiplication who will also be answering questions, but we would encourage everyone to engage with each other’s questions.




How do I interact during the afternoon seminar?


Select your seminar and interact within each individual seminar through the Q&A and chat options, available through the ‘Interact & view’ Zoom link.




Will I be visible in the Zoom Webinars?  Will I ever be asked to speak?


If you do choose to join the seminar via Zoom, your video will be automatically turned off and your sound will be muted. You’ll be able to type questions and comments, and your name will appear on these comments and questions, but no one will be able to see you or hear you. Only the speakers and the hosts will be visible during the Zoom seminar.




Where do I turn if I’m having technical issues?


Please refer to the TECHNICAL section of this FAQ document as the answers there may help you solve your problem. If you need additional help, do click the ‘help’ button at the top of the conference day site or email conference@ccx.org.uk.





REIMBURSEMENTS

If I am not able to join the conference on Thursday, 25 June at all, can I be reimbursed?


We can reimburse individually purchased tickets if requested 24 hours before the event.




If not all my team turn up on the day, can I be reimbursed?


If you have purchased a ‘Team of 10’ ticket we hope your team members will be able to join us. If for any reason they are unable to join on the conference day, they might still be able to access the special seminar on Friday, 26 June as well as take advantage of one month’s free subscription to CCX.media for access to conference content and much more.




Can I come for just some of the day? Can I get a reduction / reimbursement?


Our hope is that you will watch any talks you would like to see on the conference day itself or afterwards on ccx.media. Unfortunately we are not able to make any reductions but hope that you will be able to avail yourself of all that your ticket price includes: the day of the conference, a special seminar on Friday, 26 June and a month’s free subscription to CCX.media which will give you access to conference content and much more.





CCX.MEDIA

What is ccx.media?


CCX.media is a new online learning experience for church leaders to train, equip, and inspire them for multiplication. With videos, live streaming, resources, and learning pathways subscribers around the world will have access to training for church growth and planting curated by the Gregory Centre for Church Multiplication. CCX.media is hosted in partnership with GiANT Worldwide who are dedicated to leadership transformation through intentional apprenticeship. Learn more at www.ccx.org.uk/ccx-media.





TECHNICAL

Can I access the conference on my phone, Ipad and laptop?


Yes, you can access the conference on any device with a screen and a stable internet connection.




What do I need to do before the conference to ensure that the technology runs smoothly on the day?


There are few things which you can do in advance to set yourself up well for the day: - Ensure you are in a location with a stable internet connection and on a device with the latest updates. - Join our MultiplyX Facebook group if you want to post questions to the morning panel. - Download a free Zoom account if you want to interact in the seminars.




Do I need to have downloaded the Zoom app and do I need a Zoom account?


Yes, to interact on Zoom you do need to have downloaded Zoom before the conference and signed into your account. For a free account click here.




Is the conference being recorded?


Yes, all the speaker content will be recorded and will be available to you on CCX.media afterwards. Please remember to sign up for CCX.media (at the bottom of the conference webpage) to make sure you can access this and benefit from your month’s free subscription.




What should I do if the conference internet goes down?


If the internet goes down at your end, test your speed, restart your hub and wait a while, then recheck your speed. If your internet connection does not return, please contact your service provider. To access any talks that you’ve missed, visit www.CCX.media, or sign up by clicking the sign-up button at the bottom of the conference webpage. If our internet goes down during the main morning sessions, we have made provision to stream from another location. We should have the programme back up and running within a few minutes and will make up any time lost in the breaks. In the unlikely event that we cannot stream from either location, we will aim to solve the problem as quickly as we can. Please do keep the conference page open if this situation occurs so that you can join again as soon as any problems are resolved. If we are not able to solve the problem, we are making all talks available on the CCX.media platform and you will have free access to these for a month.





AFTERNOON SEMINARS

How do I get to the seminar?


All the content of the conference day is clearly shown on the conference website page. You will gain access to this once you have received your log-in code. In the afternoon, you can choose from the choice of 24 seminars available - all signposted clearly on the website. You can join a seminar up to 5 minutes before it begins (ie from at 12.55; 13.55 and 14.55) To join a seminar, select the seminar you want to join by clicking on the seminar title, this will take you to a new window where you will have three options to view the seminar: - Interact and view (join the chat conversation through Zoom) - View only (through website, without interaction) Watch later, by signing up for a month’s free subscription to CCX.media for access to conference content and much more. Please visit www.ccx.org.uk/ccx-media to find out more.




How do I leave a seminar?


Close the window and return to the main conference site to make another choice.




Can I go to another seminar in the same time slot?


Yes, technically, but you can only interact in one at a time.




Can I change my mind about which seminarto go to?


Yes, you can easily exit one seminar to join another.




What happens if I missed the seminar I wanted to go to?


You will be able to catch up on anything you’ve missed later by signing up for a month’s free subscription to ccx.media . This will give you access to all the conference content and much more. More details of how to do this can be found at the bottom of the conference home page.





PRE-CONFERENCE

What should I expect to get out of the day?


The format for the day is a morning of key speaker talks and testimonies and an afternoon offering a choice of seminars. During the morning, the talks will be focussed on the themes of change, courage and imagination, and include stories from around the world. There will also be panel discussions addressing the questions you can submit during the programme. In the afternoon, there will be three seminar streams on Multiplying Disciples, Multiplying Churches and Multiplying Networks, with a choice of 24 interactive seminars. All delegates will be given access to the conference content for 30 days following the day, so you can catch up on anything you might have missed through our new media platform, CCX.media.




How do I log in?


In order to access the conference you will need to log in to the conference website: www.multiply2020/welcome . We will send you a login code and clear instructions explaining how to do this on Friday 19 June.




How do I register my Team of 10?


If you are bringing a team of 10 you will be sent (or may have been sent already) a link to a sign-up form. Please send this to each of your team of 10 to ensure that they all receive their own login details and details of a month’s free access to conference content after the conference day.




How and when will my team members receive login details?


Login details will be sent to you starting Friday 19 June. From this time onwards, you will be able to visit and familiarise yourself with the conference day website, www.multiply2020/welcome.




What time is the conference?


All times in BST Thursday, 25 June 09:00 AM Conference site opens 09:30 AM Conference morning sessions begin 12:30 PM Lunch break 12:55 PM Afternoon seminar sessions open 13:00 PM First set of 45-min seminars 2:00 PM Second set of 45-min seminars 3:00 PM Final set of 45-min seminars 3:45 PM Conference day ends Friday, 26 June 12:00 PM Follow up seminar




How can I see the full programme?


You’ll be able to see the full programme in your log-in email which will be sent to you on Friday 19 June. You can also download the programme from the Resources section of the conference day website.




Can more than 1 person use the same log-in details?


No. One ticket is valid for one person. But you can purchase additional tickets, right up to the day itself, so please visit www.multiply2020.com if more people want to come. All proceeds are invested into the church planting ministry of the Gregory Centre for Church Multiplication.





Contact

conference@ccx.org.uk

0203 837 5275

St Edmund the King,

Lombard Street

London EC3V9EA

Find out more about the work of CCX

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