Frequently asked questions
How do I go to the morning session
In order to join the morning session, all you need to do is use your login details to access the conference day website. When you join you just need to click the play button and then sit back and enjoy.
Can I rewind it or pause it?
No, but all delegates will be given access to the conference content for 30 days following the day, so you can catch up on anything you might have missed.
AFTER THE CONFERENCE
What are the next steps to staying linked in, being a movement, a network?
How can I view conference material after the conference day?
All the conference talks & seminars will become available on the CCX learning platform after the conference by subscribing to CCX.media for a month’s free trial.
Can I hop in and out of the programme if I get called away (e.g. childcare)?
Yes, you will not be visible at any time, and will easily be able to come and go. For any talks that you’ve missed, sign up to CCX.media during the conference, at the bottom of the webpage.
How do I ask a question?
I don’t have facebook, how do I ask a question?
The most direct route to ask a question of the morning panel is via the Facebook group, but if you don’t have a Facebook account, why not select an afternoon seminar related to your question and post your question in the Q&A section of the Zoom webinar? To interact this way, select ‘interact & view’ within the seminar you have chosen to attend.
How do I interact during the morning session?
There is a link on the conference page to the MultiplyX Facebook group. Post your questions here throughout the day and continue the conversation after the conference.
What’s the Facebook Forum?
The MultiplyX Facebook group is open from the morning of Friday, 19 June, as a place where you can ask questions related to Church Planting and to interact with others over the conference content. Questions posted will fuel the discussion of the morning session panel.
Who will be answering my question?
The MultiplyX Facebook group is open to all delegates and hosted by staff from the Gregory Centre for Church Multiplication who will also be answering questions, but we would encourage everyone to engage with each other’s questions.
How do I interact during the afternoon seminar?
Select your seminar and interact within each individual seminar through the Q&A and chat options, available through the ‘Interact & view’ Zoom link.
Will I be visible in the Zoom Webinars? Will I ever be asked to speak?
If you do choose to join the seminar via Zoom, your video will be automatically turned off and your sound will be muted. You’ll be able to type questions and comments, and your name will appear on these comments and questions, but no one will be able to see you or hear you. Only the speakers and the hosts will be visible during the Zoom seminar.
Where do I turn if I’m having technical issues?
Please refer to the TECHNICAL section of this FAQ document as the answers there may help you solve your problem. If you need additional help, do click the ‘help’ button at the top of the conference day site or email email@example.com.
If I am not able to join the conference on Thursday, 25 June at all, can I be reimbursed?
We can reimburse individually purchased tickets if requested 24 hours before the event.
If not all my team turn up on the day, can I be reimbursed?
If you have purchased a ‘Team of 10’ ticket we hope your team members will be able to join us. If for any reason they are unable to join on the conference day, they might still be able to access the special seminar on Friday, 26 June as well as take advantage of one month’s free subscription to CCX.media for access to conference content and much more.
Can I come for just some of the day? Can I get a reduction / reimbursement?
Our hope is that you will watch any talks you would like to see on the conference day itself or afterwards on ccx.media. Unfortunately we are not able to make any reductions but hope that you will be able to avail yourself of all that your ticket price includes: the day of the conference, a special seminar on Friday, 26 June and a month’s free subscription to CCX.media which will give you access to conference content and much more.
What is ccx.media?
Can I access the conference on my phone, Ipad and laptop?
Yes, you can access the conference on any device with a screen and a stable internet connection.
What do I need to do before the conference to ensure that the technology runs smoothly on the day?
Do I need to have downloaded the Zoom app and do I need a Zoom account?
Is the conference being recorded?
What should I do if the conference internet goes down?
How do I get to the seminar?
How do I leave a seminar?
Close the window and return to the main conference site to make another choice.
Can I go to another seminar in the same time slot?
Yes, technically, but you can only interact in one at a time.
Can I change my mind about which seminarto go to?
Yes, you can easily exit one seminar to join another.
What happens if I missed the seminar I wanted to go to?
You will be able to catch up on anything you’ve missed later by signing up for a month’s free subscription to ccx.media . This will give you access to all the conference content and much more. More details of how to do this can be found at the bottom of the conference home page.
What should I expect to get out of the day?
How do I log in?
In order to access the conference you will need to log in to the conference website: www.multiply2020/welcome . We will send you a login code and clear instructions explaining how to do this on Friday 19 June.
How do I register my Team of 10?
If you are bringing a team of 10 you will be sent (or may have been sent already) a link to a sign-up form. Please send this to each of your team of 10 to ensure that they all receive their own login details and details of a month’s free access to conference content after the conference day.
How and when will my team members receive login details?
Login details will be sent to you starting Friday 19 June. From this time onwards, you will be able to visit and familiarise yourself with the conference day website, www.multiply2020/welcome.
What time is the conference?
How can I see the full programme?
You’ll be able to see the full programme in your log-in email which will be sent to you on Friday 19 June. You can also download the programme from the Resources section of the conference day website.